SMS Terms & Conditions

This document outlines the Terms and Conditions for using services provided by Homecare Companions. By accessing or using our website (hccalabama.com) and our services, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By accessing or using the Homecare Companions website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Description

Homecare Companions provides in-home care services for individuals in need of assistance. Our services include but are not limited to personal care, companionship, household assistance, and other related services as agreed upon in individual service agreements.

3. User Conduct

When using our website or services, you agree to:

  • Provide accurate and complete information
  • Use the services for lawful purposes only
  • Not engage in any activity that could damage, disable, or impair our services
  • Respect the privacy and rights of other users

4. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Homecare Companions and is protected by United States and international copyright laws.

5. Limitation of Liability

Homecare Companions shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

6. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices.

7. SMS Communications Terms and Conditions

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Homecare Companions, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Homecare Companions at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or billing.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Homecare Companions in the following ways:

  • By submitting an online form

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling 251-758-0596.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary.

8. Termination of Service

Homecare Companions reserves the right to terminate or suspend access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason.

9. Changes to Terms

Homecare Companions reserves the right to modify these Terms and Conditions at any time. We will notify users of any significant changes through a notice on our website. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the modified terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • By phone: 251-758-0596
  • By mail: 6475 Spanish Fort Blvd., Ste. G, Spanish Fort, AL 36527

Last Updated: March 5, 2025